mStart successfully implemented SAP ERP in Sarajevski Kiseljak

With the first working day of this year, the SAP ERP system was successfully put into production at Sarajevski Kiseljak, which completed the implementation phase and the project entered the phase of post-productive support. The project was initiated on March 16, 2020 with planned start of productive work set for January 4, 2021 which was carried out according to schedule. Implementation itself was performed according to the “roll-out” principle with aim of harmonization and standardization of business processes at Jamnica plus d.o.o. and Sarajevski Kiseljak d.o.o. thereby further contributing to better and more efficient operations of these companies.

The project was carried out via joint cooperation between SAP consultants from mStart and B4B, as well as with key users from Jamnica who significantly contributed with their engagement, experience and knowledge so that their colleagues from Sarajevski Kiseljak enter the transition to this new ERP system ready and with minimal risks.

Special emphasis should be placed on the fact that this is the first project of implementation of a SAP system in this region that, due to the emergence of the COVID-19 pandemic, was fully completed online.

The COVID-19 pandemic posed a number of organizational, technical and operational challenges for the entire project team, but with joint efforts and good communication of all participants, the implementation project was successfully executed.