Statement on secrecy and confidentiality of data and on conditions of use

Introductory provisions

By accessing and / or using the website of mStart plus d.o.o. (hereinafter: mStart plus) users confirm they have read, understood, and that they agree with this Statement on secrecy and confidentiality of data and on the conditions of use (hereinafter: Statement on data confidentiality). If the User does not agree with the conditions, he/she is obliged to refrain from using the website.

Documents published on the website may be copied only for non-commercial and personal use and with all copyright notices and warnings, as well as with all limitations of liability listed on the website. Any copying, reproduction or distribution of the information contained on is permitted only with the prior express consent of mStart plus.

mStart plus makes every effort to ensure that the information on the website is accurate, but does not guarantee or is responsible for its accuracy or completeness.

Statement on secrecy and confidentiality of data and on conditions of use

mStart plus is authorized to change the Statement on data confidentiality at any time, by publishing the amended text of the Statement on data confidentiality on the website. Amendments to the Statement on data confidentiality shall take effect immediately upon publication. If the User used the website after the change of the Privacy Statement, it is assumed that he/she was familiar with the changes, that he/she understands them and fully accepts them. mStart plus is not liable for any damage caused to Users or third parties as a result of such changes.

Processing manager

mStart plus considers the security and privacy of the User’s personal data. This Statement on data confidentiality is intended to explain how and why we collect your personal information, and how we use it.

In the context of the General Data Protection Regulation (GDPR), the Processing Manager is: mStart plus Limited Liability Company for IT Services, Slavonska avenija 11A, HR-10000 Zagreb, OIB (personal identification number): 34164006371.

For all inquiries and complaints related to the security and privacy of personal data of the User, contact our Data Protection Officer: The User can also send their report by mail to the address: mStart plus d.o.o., Data Protection Officer, Slavonska avenija 11A, HR-10000 Zagreb.

Types of data collected and their use

When the User engages in certain activities on the website, such as opening an account, subscribing to a newsletter, sending inquiries or requesting information, mStart plus may ask the User to provide certain personal data: name, address, e-mail mail address, telephone number, date of birth.

mStart plus collects the above personal data of the User in order to improve the operation of the website, improve advertising and promotional efforts, analyze the use of the website, solve problems, perform administrative tasks, establish contact, uphold the contract, including the Statement on data confidentiality, compliance with legal regulations and cooperation with public authorities.

mStart plus may collect data that does not identify a specific User, including the Uniform Resource Locator (URL) of the website visited by the User before opening the website, the URL of the website visited by the User after leaving the website, the type of browser the User uses and the User’s Internet Protocol (IP) address. Authorized service providers and advertisers can automatically collect this information when you visit the website, via “cookies” and other tools. mStart plus uses such data exclusively to solve problems, administer the website, analyze trends, analyze compliance with positive legal regulations and to cooperate with public authorities. Read more about “cookies” below, in the Cookie Policy.

mStart plus does not collect personal data through its website, unless the User provides them voluntarily for the purpose of carrying out specific activities. If the User does not provide personal data for a specific activity that requires them, he/she will not be allowed to engage in such activity.

Disclosure of personal information

mStart plus will not disclose the User’s personal data to third parties, and third parties are not considered affiliated companies of Fortenova Group d.d.

mStart plus provides certain services and products through third party service providers. Third party service providers carry out certain activities on behalf of and for mStart plus such as sending and distributing administrative and promotional emails. mStart plus may share User’s personal information with such service providers to send mail and e-mail, remove duplicate data in User’s lists, analyze data, provide advertising services, provide search and link results, manage the website, troubleshoot and provide customer service.

mStart plus is authorized to disclose information about the User only for the purpose of protecting the company, to meet legal obligations, to ensure compliance with this Statement on data confidentiality or contracts, to protect the ownership or security of this website, the security of the User or others.

Deleting, updating and correcting personal data

The user is authorized to request the deletion, update or modification of any type of personal data stated in this Statement on data confidentiality, by sending an e-mail to the address: In the e-mail, the User is obliged to state his/her: name and surname, address and e-mail address, and which personal data he/she wants to delete, update or change.

Data protection

To protect personal data from accidental or unlawful destruction, loss or alteration, and from unauthorized disclosure or access, mStart plus undertakes technical and organizational security measures.

The user can access the personal data collected by mStart plus via the website using a password and e-mail address or by contacting the e-mail address: The user is advised not to disclose the password to third parties.

The user is aware of the fact that no data transmission over the Internet or over any wireless network can be 100% secure. Although mStart plus implements commercially reasonable data protection measures, it cannot guarantee the protection of any data transmitted to or from the website and is not responsible for the actions of any third party that receives such data.

Confidentiality of third party website data

This Privacy Statement applies only to personal data collected by mStart plus from the User. Other websites, which can be accessed through the website, have their own statements of confidentiality and data collection and how to use them. mStart plus is not responsible for the ways and conditions of operation of the listed websites.


mStart plus may collect or retain personal data of children under the age of 16 only with the consent of the holder of parental responsibility over the child, in accordance with Article 19, paragraph 1 of the Act on Implementation of the General Data Protection Regulation (NN 42/2018).

Confidential person

A confidential person and her deputy have been appointed for mStart plus.

Ivana Miloš was appointed a confidential person to receive reports of irregularities and to conduct such proceedings at mStart plus. A confidential person can be contacted via e-mail address:

Valentina Tina Mučnjak was appointed as Deputy Confidential Person, and she can be contacted via e-mail address:

The User can also send their report by mail to the address: mStart plus d.o.o., Slavonska avenija 11A, HR-10000 Zagreb, with the obligatory indication to whom he/she is submitting the application, the Confidential Person or the Deputy Confidential Person.

Statement application

These Statements are applied from April 1st , 2019 until revoked by mStart plus.

(Statement last modified: May 10th , 2021)